Shipping policy
Delivery Policy
Last updated: 20-04-2026
Thank you for shopping with Deejah Resorts & Swimwear This Delivery Policy explains how and when your order will be delivered.
1. Order Processing Time
All orders are processed within [1–3] business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive a notification once your order has been dispatched.
During busy periods, processing times may be slightly longer.
2. Delivery Locations
We currently deliver to:
-
United Kingdom
-
Europe
-
International destinations
If your location is not listed, please contact us before placing an order
3. Delivery Options & Timeframes
|
Delivery Method |
Estimated Delivery Time |
Cost |
|
Standard UK Delivery |
2–5 business days |
£ 5.99 |
|
Express UK Delivery |
1–2 business days |
£9.99 |
|
Free Delivery |
2–5 business days |
Free on orders over £100
|
-
Europe ( DHL Express 2-3 days £30.95)
-
International destinations ( DHL express worldwide 3-5 days £35 )
Delivery times are estimates and may vary depending on courier delays or high demand periods.
4. Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number so you can follow your delivery progress.
5. Delivery Delays
Occasionally deliveries may be delayed due to:
-
Weather conditions
-
Courier service issues
-
High seasonal demand
-
Customs clearance for international orders
We are not responsible for delays caused by third-party courier services, but we will do our best to help resolve any issues.
6. Incorrect Address
Please ensure that your delivery address is correct at checkout.
If an incorrect address is provided and the parcel is returned to us, the customer may be responsible for redelivery costs.
7. Lost or Missing Parcels
If your order has not arrived within 7 working days of dispatch:
-
Check your tracking information
-
Contact the courier service
-
Contact us at hello@deejahswimwear.com
We will investigate the issue and help resolve it as quickly as possible.
8. Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery and include:
-
Your order number
-
Photos of the damaged item and packaging
We will arrange a replacement or refund where appropriate.
9. Contact Us
If you have any questions about this Delivery Policy, please contact us:
Email: hello@deejahswimwear.com
Business Name: DEEJAH RESORTS & SWIMWEAR LTD
Address: 25 Old Mugdock Road G63 9ER
